About Services Clients Work With Me

C-Suite Operations  ·  Fractional COO  ·  AI-Powered Execution

A fractional operator for the
chaos that doesn’t fit a job description.

Project relief, AI buildouts, and embedded executive support for founder-led and investor-backed companies. Twenty years inside Fortune 500 C-suites.

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Melanie Quenter-Oakes, fractional operator and executive support
20+ Years EA Experience
F500 Corporate Background
MA Business & Org Security
AI Integrated Workflows
Melanie Quenter-Oakes, fractional operator and executive support

About Melanie

Not a task manager.
An operations force.

I’ve spent over two decades in rooms where precision matters and mistakes cost real money. Fortune 500 C-suites, fractional COO engagements, and high-stakes operations across industries.

Some clients need a senior operator for one defined project. Others need a fractional executive partner for the long haul. Either way, I bring the same disciplined approach: anticipate the risk, build the system, and deliver the outcome.

My Master’s in Business and Organizational Security Management means I don’t just execute tasks. I think in systems. I see where exposure lives and where things quietly break down. I protect your time and your operation, because both are valuable assets.

Recent and current engagements span HealthTech, neurotechnology, emerging tech, consumer brands, media, private equity-backed manufacturing, online and higher education, business coaching, social media, and crypto.

Master of Science — Business & Organizational Security Management
Fortune 500 C-Suite Experience across multiple industries
Active AI integration specialist — prompt engineering, workflow automation, tool deployment
Bilingual — English & German — available for international engagements
Fractional COO & consulting experience — HealthTech, neurotechnology, emerging tech, consumer brands, media, private equity-backed manufacturing, online & higher education, business coaching, social media, crypto, and more

What I Offer

Ways to work with me — start small or go all in.

Fixed scope, fixed price, written deliverables. No daily check-ins.

01
$500 flat
Credited toward implementation within 30 days

Continuity Assessment

Find where handoffs break before they cost you a client.

  • A 75-minute working session on one handoff: sale to kickoff, kickoff to delivery, or delivery to renewal
  • A written 2–4 page map of ownership gaps, follow-up exposure, source-of-truth gaps, and founder dependency
  • 3–5 prioritized fixes, ranked by impact against effort
  • A decision on each fix: automate, AI-assist with human review, or keep human-owned
  • A 20-minute walkthrough call
Book
02
$2,000–$3,500
Fixed fee, quoted after the assessment

Implementation

The fix gets built, not just diagnosed.

  • One workflow, built in the tools you already own
  • One client-delivery control view so status is visible without asking
  • One follow-up and ownership mechanism
  • Limited data cleanup and one training session
  • A 14-day post-launch correction window
  • Not included, stated up front: full CRM redesign, large data migration, custom software, unlimited tool cleanup, full SOP libraries, inbox management, or general executive assistance — quoted separately
Book
03
Fixed fee
60–90 days

Stabilization

The system holds after I leave the room.

  • 60 to 90 days of adoption support after implementation
  • Corrections as real usage reveals edge cases
  • Refinement of the workflow and control view as needs shift
Book
04
From $2,500/month

Bounded Operations Partner

One defined scope, moving forward every month.

  • A defined weekly scope, set in advance
  • One improvement shipped each month
  • Ongoing ownership of the systems already built
Book
05
From $6,500/month

Embedded Operations

Broader coverage, closer to the business.

  • Everything in the Bounded Operations Partner tier
  • Board and investor materials: pre-reads, briefing docs, decks, agendas, and follow-up trackers
  • Priority response
Book
06
Custom scope
Quoted per engagement

Quarterly Operating Review

Governance, rather than weekly help.

  • A quarterly review of what’s working, what’s slipping, and what needs to change
  • A lighter-touch alternative to a monthly retainer
  • A retainer is an option here, not the destination
Book

Also on the Table

Systems and SOPs

Notion, Asana, ClickUp, or Trello builds. One source of truth instead of scattered docs.

AI and Automation

Zapier, Make, ChatGPT, and Claude workflows for triage, follow-ups, notes, and reporting.

Research and Due Diligence

Vendor selection, competitive scans, contract review prep, major-purchase research.

Operations Cleanup

Billing, expenses, contracts, calendars, and vendor relationships, left documented and running.

Board and Investor Materials

Pre-reads, briefing docs, decks, agendas, and follow-up trackers.

Bilingual EN and DE

Documents, correspondence, vendor coordination, and research in German for US founders in Europe.

Client Feedback

What principals
say about working with me.

Mel stepped into a complex multi-vendor offsite for our leadership team and executed flawlessly. She anticipated logistical issues days before they would have surfaced and resolved them quietly. That level of foresight is rare.

Andy
Chief Executive Officer, Natural Resources
Identity withheld under NDA

Within the first week, Mel reorganized our travel operations and built an AI workflow that gives my team back several hours every week. I do not know how we operated without this level of support.

Roy
Founder & Managing Director
Identity withheld under NDA

Work With Me

Tell me what
you’re dealing with.

I review every inquiry within one business day. If it’s a fit, we’ll schedule a thirty-minute scoping call.

Available for inquiries via the form
linkedin.com/in/melaniequenteroakes
Upstate South Carolina / Greenville Area — Available remotely worldwide